EmuCasino Terms & Conditions

When you sign up at emucasino.com (EmuCasino), you enter an agreement with Rock Interactive Ltd, company with registration number C77142 and registered address at Floor 5, Valley Road, Birkirkara, Malta. EmuCasino is licensed and authorised by the Government of Curacao and operates under license number #365/JAZ. Licenses are held under Season Ever Ltd. and EMG INC.

These Terms and Conditions apply to, and are binding upon you, if you participate at EmuCasino.

These Terms and Conditions were last updated 15-02-17 Version 4.7

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1. Account rules



1.1 Player required details

For a person to be registered as a player, that person must submit an application for registration. The application will, at least, require the following details about the player:

  • First and surname
  • Address
  • Mobile number
  • Valid email address
  • To be at least 18 years of age

A person applying for registration warrants and represents that any information provided by it in its application form is true and correct. EmuCasino will not register the person and, where that person has already been registered, EmuCasino will cancel that individual’s registration as a player if it becomes aware that person has provided false information when registering as a player. Only one account per player is allowed.

1.2 Player exclusions

A person applying for an EmuCasino Account warrants not being:

  • A resident of Belgium, Denmark, France, Hungary, Israel, Italy, Malaysia, N. Korea, Singapore, Spain, United Kingdom, United States and any US Territories
  • Acting on behalf of a another party
  • Of limited legal capacity
  • Conducting criminal activities through his/her EmuCasino account
  • Depositing funds which originates from criminal and other un-authorised activity
  • Depositing funds using a card which the account holder is not authorised to use

1.3 Player acknowledgement

A person registering at EmuCasino accepts and acknowledges:

  • All definitions and stipulations in these Terms and Conditions
  • That the place of this agreement is Malta and the governing law is Maltese
  • The current Terms and Conditions, which may change over time
  • The responsibility to be updated with the Terms and Conditions at any given time

1.4 EmuCasino rights

EmuCasino reserves the right, at its own discretion, to:

  • Decline a person to open a EmuCasino account and/or to close an existing account decline to accept no deposits without any explanation
  • Suspend and/or cancel the person from promotional activities, competitions or other services, whenever EmuCasino is of the opinion that there are legitimate concerns that the account is, has been or may be used for illegal, fraudulent or dishonest activities
  • Request documents for verification of identity, the authorisation to use a specific card and/or other facts provided by the account holder, before expediting withdrawals.
  • Hold and manage funds belonging to the account holder in accordance with generally accepted guidelines for cash management. This may include a financial institution and/or a payment solution provider being entrusted to hold funds in the name of and/or for the benefit of the account holder.
  • Forfeit and/or confiscate funds available on an account and/or refuse to honour a claim, in the event that, directly or indirectly, these Terms and Conditions have been violated and/or other unauthorised

1.5 EmuCasino data and funds

EmuCasino always warrants to:

  • Manage funds belonging to the Account Holder in a secure and appropriate manner
  • When applicable, absorb and pay the cost of any gaming taxes at the place of the contract.
  • Handle data about the Account Holder in accordance with applicable law, and data protection acts.

1.6 Dispute resolution

Any disputes involving an account and/or transactions in conjunction with an account which cannot be solved by these Terms and Conditions, shall be solved in accordance with Maltese law.

1.7 Player protection

An Account Holder can notify EmuCasino to limit the maximum amount to wager. An account holder may also decide to exclude himself/herself from playing a definite or indefinite period of time.

1.8 Incorrect crediting

If EmuCasino mistakenly credits your account with winnings that do not belong to you, whether due to a technical or human error, the amount will remain the property of EmuCasino, and the amount will be transferred from your account. If prior to EmuCasino becoming aware of the error you have withdrawn funds that do not belong to you, without prejudice to other remedies and actions that may be available at law, the mistakenly paid amount will constitute a debt owed by you to EmuCasino. In the event of an incorrect crediting, you are obliged to notify EmuCasino immediately by email.

2. Payment rules



2.1 Player funds

Account Holders’ funds are protected by Rock Interactive Ltd. and are held separately from Rock Interactive Ltd. own funds, this is to safeguard your funds in a secure account unaffected by any outside activity.

2.2 Account verification

EmuCasino shall have the right to refuse a payment or a wager to an account holder, until the Account Holder’s identity has been verified.

2.3 Account holder withdrawals

Withdrawals from an EmuCasino Account are made through payments addressed to the Account Holder or transferred to a bank account held in the name of the Account Holder, as advised by the Account Holder.

2.4 Deposit method verification

It is advised that players only use deposit methods registered to them. When verifying a players account, any deposit methods used that are not registered to the player, will likely require further notarized documentation.

2.5 Withdrawal costs and limits

Account holders are entitled to one free withdrawal per month. Any further requests within a 30 day period, EmuCasino reserves the right to deduct a charge of up to 3.9% of the withdrawn amount as part of the administrative costs associated with multiple payments.

The total maximum withdrawal limit for all players is 10,000 per player per 30 days, this may be increased over time at the discretion of EmuCasino.

2.6 Jackpots withdrawal

An account holder who wins a jackpot of more than 50,000 in the progressive slots, may have to wait up to 30 working days on payment from the time of the jackpot. An account holder can then choose to take out the full jackpot profit, regardless of size.

For winnings that are not categorized as progressive jackpots, the following applies:

  • Account holders who are categorized as a VIP in our casino, will receive full payment within 10 working days, irrespective of the size of the winnings.
  • Account holders who are not categorized as VIP players are paid winnings up to 10,000 immediately. Then the Account holder is paid an amount of 10,000 per month until all winnings have been received.

2.7 POLi withdrawals

All deposits through our payment provider POLi can only be withdrawn to the same bank account which the deposit originated from, including any winnings.

2.8 Deposits and gameplay

If making a deposit whilst in a game, please note that the game will need to reload to update the in-game balance. This will result in a new game session beginning and all previous game history within that specific game session being lost. Overall bet and win history for that game will still be available to view in a players account.

2.9 Game page loading

When any game is loaded from the main lobby pages, the games will load in a new tab within your browser. Only one game can be played at any one time. If another game is loaded, whilst one is active, the old game will stop (error message 0 will appear) and the latest game loaded will become the active game in play.

2.10 Casino Platform Migration – EmuCasino Re-launch

Platform Migration – EmuCasino Re-launch

As of the 19th of June 2015 EmuCasino ceased offering its services through Panda Media N.V. migrating to an all new improved platform.

As such account holders who still have funds in their old EmuCasino account will need to contact Panda Media N.V. (the old platform provider) directly, to withdraw their funds. Panda Media N.V. may request documents to verify the identity and/or authorisation to use a specific Card and/or other facts provided by the Account Holder before expediting withdrawals. This may cause slight delays.

3. Security Rules



3.1 Confidentiality

EmuCasino upholds strict confidentiality regarding all relations with an Account Holder. Data will be disclosed if required by the governing authority, the judge or another public authority, and/or in the event of an Account Holder violating the EmuCasino Rules, data can be disclosed to a third party for investigation purpose.

3.2 Password protection

The Account Holder chooses a password and a username. It is an Account Holder’s own responsibility not to share this information. If the Account Holder has reason to believe that others have become party to this information, the Account Holder should immediately contact the EmuCasino Customer Support Team and a new password will be issued.

3.3 Card limitations

Card deposits may, from time to time, be partially and/or fully declined subject to certain security systems managed in collaboration with a Payment Solution Provider and/or a Financial Institution. Such security measures may decline legitimate Cards, which nevertheless, at a particular time, may not be possible to process. EmuCasino’s personnel do not control the said systems, nor do they have any knowledge of the reasons for any deposits being declined, however will try to resolve any problems if it is within our ability to do so.

3.4 Card owner verification

EmuCasino may request documents to verify the identity and/or authorisation to use a specific Card and/or other facts provided by the Account Holder before expediting deposits and/or withdrawals. This may cause slight delays.

3.5 System malfunction

The use and abuse of a bug in any of the gaming software provided through any software offered through EmuCasino is illegal. EmuCasino shall take all necessary measure in case of a use and/or abuse of a bug from a player as blocking of the player account, freezing of the funds and eventually legal proceedings.

3.6 Welcome bonus limitations

Only one bonus per household/IP address can be used. In case of bonus abuse, said bonus will be voided and any funds on this account shall be frozen.

3.7 Player accountability

EmuCasino reserves the right at their own discretion to cancel, reverse or adjust any transactions and/or void funds due to any: technical failure, “manifest error”, Force Majeure; Violation of the Terms and Conditions; Collusion and/or criminal actions;

3.8 Player Liability

EmuCasino does not acknowledge or accept any liability whatsoever for damage to a Casino Player and/or a third party caused directly and/or indirectly due to any:

  • Technical Failure, Manifest Error, Force Majeure, and/or the outcome of a casino or a poker game, and/or any similar;
  • Violation of the Terms & Conditions;
  • Collusion and/or criminal actions;
  • Financial risk and loss; and/or
  • Legal and financial actions and/or other remedies taken against the Participant and/or a third party.

3.9 Withdrawing funds

Players withdrawals of funds are performed through the same method as deposit. For example, if a player deposits with SKRILL (Moneybookers), a withdrawal shall be made to the same Skrill (Moneybookers) account.

4. Casino



4.1 Game providers and key partners

EmuCasino uses games various gaming partners. EmuCasino does not accept and acknowledge any liabilities whatsoever for transactions conducted to, from and/or with, except for funds being received, held and/or paid to and/or from an EmuCasino Account in conjunction with arrangement of the gaming partners.

4.2 Device malfunction

EmuCasino shall not be liable for playing device malfunctions nor attempts by a Player to participate in the Games by methods, means or ways not intended by EmuCasino. All mobile games are only supported in either Android or iOS (Safari) native browsers. EmuCasino recommends the use of these browsers to avoid any game errors. EmuCasino reserves the right to cancel a Player’s Account for any reason and issued balance in Player’s Account at the time of such cancellation.

4.3 Game descriptions

The casino game descriptions are a service from EmuCasino, with the purpose of explaining each game and make it easier for a user to get an overview of each game. EmuCasino takes no responsibility for any errors in these explanations of the games. If there is a discrepancy between the description and gaming rules accessible within each game, the latter has precedence.

4.4 Multiple accounts

No player shall have more than one account. If we discover multiple accounts, we reserve the right to gather all funds in the first account registered by the player, and to close down the other accounts. Any remaining bonuses will be voided.

4.5 Banned players

If Emucasino.com chooses to exclude or ban a player from www.emucasino.com for whatever reason, from the day Emucasino.com communicates the intention to ban or exclude the player, the player shall no longer maintain the right to claim or receive any bonuses or cash rewards, including cashback and races, even if the entitlement to the bonus or cash reward arose before the exclusion or ban was imposed but at a time when the bonus or cash did not yet appear in the player’s account. The player shall be prohibited from making any claim to receive such bonuses or cashbacks.

4.6 Self Excluded players

If a player chooses to self-exclude or self-ban from www.emucasino.com , from the day the player communicates the intention to self-ban or self-exclude, the player shall no longer maintain the right to claim or receive any bonuses or cash rewards, including cashback and races, even if the entitlement to the bonus or cash reward arose before the self-exclusion was imposed but at a time when the bonus or cash did not yet appear in the player’s account. The player shall be prohibited from making any claim to receive such bonuses or cashbacks.

4.7 Unfair Advantage

An ‘unfair advantage’ includes, but is not limited to, the following activities:

4.7.1 Collusion

Collusion occurs when two or more Customers attempt to gain an unfair advantage, over other Customers or the house, by sharing knowledge of games or other information. For the avoidance of doubt, collusion includes both hard or direct collusion and soft collusion, i.e. where a player acts differently against different opponents within the same game because of external influence.

4.7.2 Unfair Advantage Programs

Unfair Advantage Programs include the use of any application, program or software, or any other advantage by external factors to automatically play. This includes, without limitation, a robot (“Bot”) when using the Service. The software employed to both access and use the Service contains certain features designed to detect the use of any application, program or software enabling automatic play.

4.7.3 Exploitation

This includes taking advantage of any fault, error or loophole in the Service (including in respect of any game) or in respect of any errors or omissions. Any mechanism which provides a Customer with an unfair advantage and/or puts other players at a disadvantage and goes against our Terms.

4.8 Live Casino Games

Our Live Casino Games are operated and powered by Evolution Gaming under a license Evolution Gaming holds from the highly reputable jurisdiction of Alderney. By taking part in any of the Live Casino Games at EmuCasino, customers agree to be regulated by and subject to the licensing rules of Alderney. EmuCasino does not control or manage the Live Casino Games and they are therefore not offered under our licenses.

EmuCasino is authorised to promote and market Live Casino Games operated by Evolution Gaming, to offer you access to such Games and enable customers to transfer funds from/to your Account to/from Live Casino Games. Evolution Gaming is solely responsible for the fairness of Live Casino Games.

5. Bonuses



5.1 General Bonus Conditions

5.1.1 Active bonuses

You are only entitled to have one active bonus at one time. If you have an active bonus and want to activate another, you will need to deactivate the current one first. Any winnings earned with this bonus will be forfeited upon deactivation. You can do this from your Emu Account under My Bonuses. If you do not have the option to deactivate your bonus, please contact Customer Support for assistance.

5.1.2 Game categories

During a bonus qualification, you are only allowed to play in certain game categories (excluding progressive Jackpot games). If you try to enter a non-qualifying game all bonus money and winnings will be voided and refunded to the casino.

5.1.3 Min bonus balance

Your bonus will automatically deactivate when the balance drops below 2.

5.1.5 Bonus fair play

Bonuses are intended to enhance our players gaming experience, and they are to be used in that manner. Any bonus breach will lead to your account being blocked and your winnings/bonuses may be returned back to the casino.

5.1.6 Bonus amends

EmuCasino reserves the right to amend the bonus terms and structure at any given time.

5.1.7 Optional bonus

At EmuCasino it is optional to activate a bonus. You can either use a bonus code when you deposit, or go to ‘My bonuses’ under your Emu Account to activate.

5.1.8 Max bonus bet size

Your bonus will be automatically inactivated if you make a bet over 20 or less unless specified in the specific bonus conditions. Your bonus will be automatically inactivated if you place single or multiple bets of a value of fifty percent or more of the bonus amount on any single game.

Bets placed over the max specified bet amount will not contribute to the wagering requirements. Multiple bets over the max specified bet amount, may lead to the wagering requirements of the bonus increasing.

5.1.9 Risk free bets

Risk-free bets on any games do not qualify to the wagering requirements.

5.1.10 Non deposit cashout

Every No Deposit Bonus is limited to a maximum 100 cashout, if not otherwise specifically specified. A No Deposit Bonus is a free bonus that does not require a deposit in order to be activated.

5.1.11 Cash out on non-deposit bonus

For every Non Deposit Bonus, a deposit will be required from the player before cashout, in order to both ensure player identity and to register a payment method on our system, for us to make the payment to.

5.1.12 More than one bonus

In case when a player is wagering a current bonus, and is offered another concurrent bonus/promotion, for instance from an affiliate’s website, even in the case where the offer is not personalised, then the Player shall first contact the EmuCasino Customer Support Team to confirm that such bonus is valid for himself/herself. If such eligibility is not confirmed and received by the Player, then the Player shall risk having the bonus and winnings from that bonus voided. All free money bonuses are, if not otherwise specified, a welcome bonus for new Players. Each Player is only eligible to one Welcome Deposit Bonus.

5.2 Free Spins

5.2.1 Free spins with no wagering requirements

All winnings from free spins bonuses will be transferred to your cash balance for you to then played on any other game at EmuCasino. There is a maximum withdrawal amount of 150 from the winnings of the free spins bonus, this will be applied upon a withdrawal request.

5.2.2 Free spins with wagering requirements

All winnings from free spins will be transferred to your bonus balance. The bonus balance need to be wagered 40 times in the same game as free spins was given in before you are eligible to make any cash-outs of the bonus or winnings. If you would like to request a withdrawal or play another game before the wagering requirements are fulfilled, EmuCasino.com will deduct the whole bonus amount as well as any winnings before approving any withdrawal or starting any other game.

5.2.3 Cash balance used first (if applicable)

When using free spins winnings, a player starts using deposited funds from the cash balance. If the cash balance is lost player starts using the free spins winnings on the bonus account.

5.2.4 Standard bonus conditions apply

All general bonus terms apply during free spins play until wagering requirements are met.

5.2.5 Registration free spins

When offered, new players registering from Australia and New Zealand are eligible for 12 free spins on a specific game, specified upon registration. The free spins need to be used within 24 hours. All winnings from your free spins will be transferred to your bonus balance. The bonus balance needs to be wagered 40 times on the same game before you are eligible to make any cash-outs of the bonus or winnings. This free spin offer is limited to a max 15 cashout.

5.2.6 Registration free cash bonus

New players registering from Australia and New Zealand are eligible for a 3 free cash bonus that can be use on any slot game upon registration. The free cash bonus must be used within 24 hours. This cash bonus needs to be wagered 30 times before you are eligible to make any cash-outs of the bonus or winnings. This free cash bonus offer is limited to a 15 cashout.

5.2.7 Non deposit cashout

Every non-deposit free spin, is limited to a 20 cashout, if not specifically specified. A non-deposit free spin is a free bonus that doesn’t require a deposit in order to be activated. Non-deposit free spin are valid for the following countries Australia, Finland, Sweden, Netherlands, New Zealand and Canada.

5.3 Wagering requirements

Common to most of EmuCasino’s bonuses is that a Player’s funds must be wagered a pre-defined number of times before completion of the bonus qualification and requesting of a withdrawal. This is an industry standard practice designed to reduce bonus abuse and fraud.

During the bonus wagering period, if a Player shall request a withdrawal of the current ‘Cash Balance’ without having met the full wagering requirements. Such withdrawal of the ‘Cash Balance’ during this period is restricted to a maximum amount equalling the amount last deposited; any additional funds will be voided and held by EmuCasino.

  • An example: A player deposits 100 into their account giving them 100 Cash Balance, EmuCasino will credit an additional 100 into their Bonus Balance. Before a player meets the full wagering requirements and elects to withdrawal their Cash Balance the maximum amount will be 100, the deposited amount. Any additional funds will be held by EmuCasino.

5.4 Bonus Terminology

With any bonuses, there will be clear descriptions of how these work and their limitations and conditions. The bonus terminology for this is as follows:

  • Activation: are the requirements needed to be able to qualify and activate a specific bonus.
  • Turnover/Wagering: Is if you, for example, activate your 100% Welcome Deposit Bonus by depositing 100, you will receive an instant bonus match of 100% of 100 in addition to the deposited amount into your Bonus Balance. To turn the bonus money into real money to withdraw you need to turn-over the deposited amount 20 times (total bets of 2,000).
  • Period of validity: is the number of days you have to clear the bonus. Any un-cleared bonuses and winnings originating from the bonus play, will expire after the number of days have passed.
  • Types of games: are the games categories and percentage of bet that contribute to the wager of the bonus.
  • Bonus type: indicates the type of bonus mechanics, the specific terms and conditions and how a bonus is activated and used.
  • Payout: How your bonus will be paid out to your Cash Balance during or after the wagering period.

5.5 Specific Bonus Terms and Conditions

EmuCasino offers several different types of bonus to both new and existing customers.

Bonuses offered at EmuCasino:

  • Free Spins Bonuses
  • Welcome Deposit Bonus
  • Reload bonus
  • Reward bonus
  • Deposit free spins
  • No Deposit Bonus
  • Lifestyle Bonus

5.5.1 Free Spins Bonuses

We offer both free spins on registration and on set campaigns to existing customers on set games:

  • Activation: Available to players from set defined countries only. Activation is automatic on registration for players of
  • Turnover: 50 x won bonus amount.
  • Period of validity: 2 days from activation.
  • Types of games: Select games clearly illustrated unless specified otherwise at the time of receiving communication regarding this bonus.
  • Bonus type: Free spins on set game/s
  • Payout: Free spins winnings are converted to a bonus balance that then needs to have its wagering requirement completed

5.5.2 Welcome Reward Bonus – old site (no longer offered)

Triple Welcome Deposit Bonus – 100% up to 100 on a players first 3 deposits:

  • Activation: Available to all players when making your first 3 deposits. Deposit bonus 1 can be activated during your first deposit or activating it from your Emu Account under ‘My Bonuses’. You must qualify and complete your previous bonus before you can receive the bonus code and activate the next. An activation code must be requested for deposit bonus 2 and 3. Details can be found in our Promotions area. Only available once on initial registration.
  • Turnover: 20 x deposit amounts.
  • Period of validity: 7 days from activation.
  • Types of games: Pokies (100%), Scratchies (100%), Roulette (10%), Video Poker (10%), Other Games (10%) Live Casino (7%) Blackjack (7%) Jackpots (0%) and Virtual Sports (0%) unless specified otherwise at the time of receiving communication regarding this bonus.
  • Bonus type: Match reward deposit
  • Payout: Your bonus money will be paid out in 10% increments into your Cash Balance

5.5.3 Welcome Bonus

Triple Welcome Deposit Bonus – 100%/50%/80% match up to 100 on players first 3 deposit:

  • Activation: Available to all players when making their first 3 deposits only. Deposit bonus 1 can be activated during your first deposit. 2nd deposit gives a 50% match bonus, 3rd deposit gives a 80% match bonus. Full details can be found in our Promotions area. Only available once on initial deposits.
  • Turnover: 40 x deposit amount for AU/NZ. 45 x deposit amount for ROW (Rest of World)
  • Period of validity: 7 days from activation.
  • Types of games: Pokies (100%), Scratchies (100%), Roulette (10%), Video Poker (10%), Other Games (10%) Live Casino (7%) Blackjack (7%) Jackpots (0%) and Virtual Sports (0%).
  • Bonus type: Match deposit
  • Payout: Your bonus money can be played with once your cash balance is used.

5.5.4 Reload Bonuses

Set campaign bonuses given out on a regular basis that are a set % match in bonus balance to what the deposit amount made. Bonus balance is made available once cash balance is used:

  • Activation: Upon deposit. Requires a bonus name and code, which will be communicated via email, SMS or listed within our Promotions area.
  • Turnover: 50 x deposit amounts, unless specified otherwise at the time of receiving communication regarding this bonus.
  • Period of validity: 7 days from activation.
  • Types of games: Pokies (100%), Scratchies (100%), Roulette (10%), Video Poker (10%), Other Games (10%) Live Casino (7%) Blackjack (7%) Jackpots (0%) and Virtual Sports (0%) unless specified otherwise at the time of receiving communication regarding this bonus.
  • Bonus type: Match deposit
  • Payout: Your bonus money will be paid out into your Bonus Balance and available once your cash balance has been used up

5.5.5 Reward Bonuses

Set campaign bonuses given out on a regular basis that are a set % match in bonus balance to what the deposit amount made, however with lower turnover requirements and an incremental payout:

  • Activation: Upon deposit. Requires a bonus name and code, which will be communicated via email, SMS or listed within our Promotions area.
  • Turnover: 20 x deposit amounts, unless specified otherwise at the time of receiving communication regarding this bonus.
  • Period of validity: 7 days from activation.
  • Types of games: Pokies (100%), Scratchies (100%), Roulette (10%), Video Poker (10%), Other Games (10%) Live Casino (7%) Blackjack (7%) Jackpots (0%) and Virtual Sports (0%) unless specified otherwise at the time of receiving communication regarding this bonus.
  • Bonus type: Match deposit
  • Payout: Your bonus money will be paid out in 10% increments into your Cash Balance

5.5.6 Deposit Free spins Bonuses

Set campaign bonuses given out on a regular basis that offer players a set number of free spins on a set game based on how much they deposit:

  • Activation: Upon deposit. Requires a bonus name and code, which will be communicated via email, SMS or listed within our Promotions area.
  • Turnover: 40 x deposit amounts, unless specified otherwise at the time of receiving communication regarding this bonus.
  • Period of validity: 7 days from activation.
  • Types of games: Select games clearly illustrated unless specified otherwise at the time of receiving communication regarding this bonus.
  • Bonus type: Free spins on set game/s
  • Payout: Free spins winnings are converted to a bonus balance that then needs to have its wagering requirement completed

5.5.7 No Deposit Bonus

A cash bonus that can be added to a players account:

  • Activation: Requires a voucher code, which will be communicated via email, SMS or listed within our Promotions area. This can be entered under ‘Vouchers’ in your Emu Account. Alternatively, this may be credited to a players account.
  • Turnover: 50 x bonus amounts, unless specified otherwise at the time of receiving communication regarding this bonus.
  • Period of validity: 2 days from activation, unless specified otherwise at the time of receiving communication regarding this bonus. Maximum cash out from a No Deposit Bonus is 100.
  • Types of games: Pokies (100%), Scratchies (100%), Roulette (10%), Video Poker (10%), Other Games (10%) Live Casino (7%) Blackjack (7%) Jackpots (0%) and Virtual Sports (0%) unless specified otherwise at the time of receiving communication regarding this bonus.
  • Bonus type: Cash voucher or credit to players account

5.5.8 Lifestyle Bonus

The terms and conditions of these bonuses vary depending on the type of campaign it is associated with. These terms and conditions will always be communicated along with the specific campaign at the time of release.

  • Activation: Variable
  • Turnover: Variable
  • Period of validity: Variable
  • Bonus type: Variable

6. Disclaimer



6.1 Governing language

The EmuCasino Rules as published from time to time in English govern this Contract. Translations into other languages are made as a service and are made in good faith. However, in the event of ambiguity between the English version and a translation, the English version has priority over any translation.

6.2 Dispute resolution

EmuCasino reserves the right, at all times, to resolve any disputes, at its own discretion, in accordance with principles of equity.

6.3 Liability limitations

In the event that EmuCasino is found liable in any way, by a court of law and/or a similar authority, with legal competence and/or jurisdiction over EmuCasino, then EmuCasino’s liability is limited to the amount of the Stake, or the Net Winnings, whichever is the lesser. Alternatively, when relevant and applicable, the amount recorded in the EmuCasino Account or the amount transferred into or out of the EmuCasino Account, whichever is the lesser.

6.4 EmuCasino responsibility

EmuCasino shall not be responsible for:

  • The transmission and/or reception of any data and/or information on the Internet
  • All dysfunction of the network preventing the good progress of any game failure of any material of reception or communication circuit
  • The loss of any data,
  • Any damage caused by a virus, computing bog, technical failure
  • Any damage caused to the material of the player
  • Any failure preventing or limiting the possibility to participate to a game, or a failure that has damaged the player system
  • The connection at the web site and the participation of the players at any game is done under the player responsibilities.

6.5 Privacy

EmuCasino will disclose personal data when ordered to do so by any governing authority and/or under any legal provision contained in the governing law. For fraud detection and control purposes you agree that EmuCasino has the right to transfer your personal data to third parties, including so-called AVS service providers and other partners. Furthermore, EmuCasino reserves the right to disclose personal data to relevant recipients where EmuCasino has reasonable grounds to suspect irregularities that involve an EmuCasino Account.

6.6 Anti Money Laundering Policy.

EmuCasino is working continuously to prevent money laundering. Several different tools are in place to prevent money laundering:

  • KYC (Know your Customer) is performed on all players wishing to withdrawal to ensure the player is who they say they are to protect player funds and as part of licensing requirements.
  • Verification of players through Email Verification – A security for both EmuCasino and the player. All players need to verify their Email at registration.
  • Any withdrawals need to be made through the same payment channel as the deposit.
  • Any suspected Money Laundering activities will be investigated, and acted upon, immediately.

6.7 Privacy Policy and Cookies

EmuCasino value your integrity and privacy immensely. We only gather information which is really necessary for our operation and we protect it with state of the art security.

6.7.1 Information collected upon registration

When you choose to open a EmuCasino account you will be asked to provide us with certain personal information. This information will include your full name, e-mail address, a chosen password, username, age, valid mobile phone number, full address and country of residence. We will use this information to give you access to our game offering, for monetary transactions to your gaming account and to provide you with promotional and operational information for our services. You can unregister from promotional material at any point by changing a setting under ‘Profile’ – ‘Preferences’ in your Emu Account or by contacting support.

When executing payments you will need to provide personal payment details such as credit card number. These details are only stored in the PCI-certified environment of our payment provider and will never be available to EmuCasino staff. Your personal details such as name and address will also be provided to the payment provider. For both your security and ours, you will be asked to validate your registered mobile phone number upon each credit card deposit.

6.7.2 Confidentiality of Information

EmuCasino undertakes substantial efforts to ensure the confidentiality of the information it has collected about individual players and will not knowingly allow access to this information to anyone outside of EmuCasino, other than to the Player themselves or as described in this Privacy Policy.

As a player, you should ensure that your EmuCasino account password remains confidential and we recommend that you take appropriate steps to ensure others are not able to access your account information.

6.7.3 Limits of Confidentiality

Legally Required Disclosures: Due to the existing legal, regulatory and security environment, EmuCasino may be required, under certain circumstances, to disclose personally identifiable information about our Players. EmuCasino will use its best reasonable efforts to limit such disclosure to the following: where EmuCasino believes in good faith that it is required to do so in response to a subpoena, warrant or other legal process; or where reasonably necessary to identify, contact or bring legal action against persons or entities to preserve and/or enforce EmuCasino’s rights. Further, we can, and you authorize us to, disclose your Player identification, name, street address, city, state, zip code, country, phone number, e-mail, and company to third party agents of EmuCasino as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy or other unlawful activity or activity that may expose us to legal liability.

6.7.4 Cookies

We may send you a temporary cookie when you visit the EmuCasino website. A cookie is a text-only string of information that we place in your computer’s cookie file so that we can remember who you are when you revisit our website. We may use the data that is generated from cookies to compile statistical data on your use of our website. You are not obliged to accept the cookie from us and you have the ability to accept or decline cookies by modifying the settings in your browser. Please contact our Customer Support team if you require any further information about the use or deletion of cookies.

6.7.5 Consent to Privacy Policy

By opening an Account with EmuCasino, you agree to the terms of this PRIVACY POLICY. We may occasionally update this Privacy Policy and encourage you to periodically review it. Your continued use of the EmuCasino services constitutes your agreement to this Privacy Policy and any updates.

In the case of any conflicting presentation between this Privacy Policy and the EmuCasino Terms and Conditions, the terms outlined in the EmuCasino Terms and Conditions shall prevail.

The terms & conditions contained herein represent the complete, final and exclusive agreement between the Player and the Company and supersede and merge all prior agreements, representations and understandings between the Player and the Company.

7. Affiliate Terms & Conditions



As part of the all new re-launch in June 2015, we separated our Casino affiliate program from the main site and launched the all new EmuPartners affiliate program. For all of our Affiliate Terms and Conditions, please visit the EmuPartners affiliate program Terms & Conditions for full details.